![]() At that point I went back to the concierge who told me that my card was open. I attempted to charge to my room for their buffet where I was told we were "cash only" fine we paid it. I told the front desk I wanted my card open. Next our said host told us to charge everything to our room so he can review it. To make things even better they had a plastic bag over our smoke alarm in our room which gave me a great feeling of comfort. The shower head and faucet were so broken you could see the hardware pulled out from the wall. Our room had a broken sofa bed.so broken in fact that instead of contacting someone to fix it they just stuffed a pillow under the couch cushion so you wouldn't fall in. When we arrived we had a host who stated he would meet with us at some point during the trip and that never happened. ![]()
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